What is the name of the domain?
Not
What is the issue you’re encountering
It appears that a duplicate payment was processed on my account. Tried to contact to support team but still no response.
What steps have you taken to resolve the issue?
Tried to contact to support team with case number 01266370 but no response
In what area can we help you?
Refunds
What are the steps to reproduce the issue?
Got an overdue payment, pay first time, bank charge $312.17 then wait 5 minutes not got status change. Click pay second time, bank charge again and still not change status. Wait 30 minutes so get 2 invoice with exactly the same amount with status Paid.
Screenshot of the error
