DSers Integration Not Working Due to "Under Attack" Mode

[mohammed.halloumi]

What is the name of the domain?

happynow.store

What is the issue you’re encountering

I am using Cloudflare’s “Under Attack” mode for additional security, but when this is enabled, the DSers app is unable to push products to my WooCommerce store. I have already allowlisted DSers’ IP addresses and tried creating firewall rules, but the problem persists.

What steps have you taken to resolve the issue?

allowlisted DSers IP addresses (39.101.210.165 and 39.100.236.185) under IP Access Rules.
Created firewall rules to skip Web Application Firewall (WAF) for these specific IPs.
Tested DSers integration while “Under Attack” mode is disabled, and it worked fine in that scenario.

Was the site working with SSL prior to adding it to Cloudflare?

Yes

What is the current SSL/TLS setting?

Full (strict)

What are the steps to reproduce the issue?

Enable Cloudflare’s “Under Attack” mode.
Try to push a product from DSers to the WooCommerce store.
DSers will fail to push the product.

[cscharff]

Under attack mode applies to all requests and is an ‘easy button’ for blocking all automated requests. You should create a firewall rule to apply managed challenges and then apply exceptions based on the IPs if you want granular control.

[mohammed.halloumi]

Thabks for the reply. Well, i did exacly that :

Still, when the under attack mode is enabled, can’t push any products!

[epic.network]

Under Attack Mode will always affect that traffic. As @cscharff explained, you need to write your own rules to present managed challenges if you expect to provide a working exception.

Under Attack Mode is not intended to be enabled long term. It is designed for use in quickly mitigating an attack and should be disabled as soon as possible.