I’m troubled with my website DNS. I’ve linked my domain (domain.com) to cloudflare. My domain is “neuropsicologia.online”. I’ve been using this domain redirecting to a service my company contracted which I had to add a CNAME and a A registry in my DNS. The CNAME links my domain www to the service, they use the website saas.eadbox.com, and the A registry links with their IP. We decided to change this service to a subdomain (ead.neuropsicologia.online) and redirect the www to a new website hosted in a aws server (126.96.36.199). The change to the new subdomain worked well, but the main website don’t. I created an A registry that points my domain to this IP and deleted the CNAME registry. When I delete the CNAME, my website goes offline. I waited an entire day for propagation, but it doesn’t work. Does anybody knows what I’m doing wrong?
Thanks for advance and I’m open to give more detalis.