Domains disappeared from my account after I was added to another account
What steps have you taken to resolve the issue?
Tried re-adding but it wants me to update the nameservers. I am already using jasmine.ns and jay.ns
What are the steps to reproduce the issue?
I created an account for my login several years ago and I have been using it ever since for a dozen or so domain names.
Recently, I was added to someone else’s account.
Now, when I login at dash.cloudflare.com, I am prompted to choose which account to access.
When I choose MY account, there are no domain names listed.
All domains appear to still have their DNS records and configuration, etc. because they are still working
How can I get my domains back?
It sounds like you were added to another org by someone else, yes?
Can you share the name of one or two of the domains in your account that you cannot see?
That is a telltale sign you have more than one account.
I am very sure what is happening is you added domains to an account and were assign jay & jasmine, the nameservers were changed to those two and are active in that account. But, you created a second account, the one you are using here, and added the domains again and were asked to change from jay & jasmine to boyd & arushi.
Best bet would be to 1) recover the account that has your active domains…to do that log out of the account you are using here and go here if you don’t know the email: https://dash.cloudflare.com/forgot-email. Enter the name of a domain in the other account and check every email address you may have used when adding the domain to cloudflare. After you regain access, 2) as the person that invited you to their account to invite your other email address to their account. Once this is done, you’ll still see two orgs, one you own with your domains and one where you are a member.
Let us know if any of this is not clear or if you run into any issues.