Domain Zone has been deleted

Hello to everyone, we have a free plan with 3 account and many zones.
Last week one of our account received that email:

 Hi,

 The zone: "domain.com" in account: "[email protected]'s Account"
 was deleted by Cloudflare on 2023-09-19T14:04:23.508718Z.

 If the zone was deleted by mistake, it can be re-added to reinstate
 existing configuration of the zone. To learn more, read Why was my
 domain deleted from Cloudflare? [
 https://urlsand.esvalabs.com/?u=https%3A%2F%2Fsupport.cloudflare.com%2
 Fhc%2Fen-us%2Farticles%2F221327488-Why-was-my-domain-deleted-from-
 Cloudflare-&e=c2ef9982&h=d5aeff19&f=y&p=n ]

We don’t why… all acounts , even that one “[email protected]” can see that domain in his dashboard, we don’t understand that email and how to “fix” it

Heyy there,

This may help:

1 Like

Thank you Wanda but it doesn’t help.

the domain is operational.
DNS are correct.
the name servers are correct.

I do not understand

Can you share the name of the domain? Did you add the zone (website) back to the account?