Domain with punycode results in API request fails every time

[nicolai]

I have just added my first domain with punycode “xn–” and an example goes here:

Domain: søhest.dk
Punycode: xn–shest-vua.dk

Every time I visit the Dashboard I get a API request failed on that domain only.

Is this a known error, or do I need to report this issue somewhere?

PS: This is also my first community post. Be gentle

Thanks

• Nicolai

[sandro]

Do you mean when trying to add the domain? That domain does not seem to be on Cloudflare in the first place.

Can you post a screenshot?

[nicolai]

Thank you for very quick response

I don’t know why I thought a non-existing example domain was better. The actual domain is “sjøholmmc.dk” and in punycode “xn–sjholmmc-64a.dk”.

The domain was added without any problems, but every time I go to the Dashboard, I see this error:

I hope it makes sense, and I don’t mind testing with more domains, but seeing I already have lots of working domains without punycode, I reckon it has something to do with punycode

• Nicolai

[sandro]

@nicolai

I don’t know why I thought a non-existing example domain was better.

Thats explains a lot

From the path shown I would think there is some issue when it checks if the domain is registered with Cloudflare or can be transferred. IMHO a glitch and I’d open a support ticket.

@cloonan

[cloonan]

@sandro

glitch

Hi @nicolai, I see the ticket is in process.

[nicolai]

Thank you. I have opened a ticket now (23h ago) and will await their reply

[heavy]

I do have the same problem, do I need to open a ticket also?

[elerdov]

I have written to them about PunyCode problems several times, but they do not solve the problem. Just screw my domain manually and it works for a while. But it is necessary to add a new IDN domain and problems arise again.