Domain trasnfer not started and second payment


#1

Hello, I have started a transfer for 6 domains.
After inserting the auth code and pay all six transfers with PayPal, Cloudflare send me the transfer email for only 3 domains.
I have checked the 3 domains that are not in approval pending and I see the button “transfer domain”.
If I click on it, Cloudflare system proposes me to pay “again” for the same domains.

What can I do to avoid a double payment and restart the transfer?

There is a support chat or ticket system? I’m not able to find it on Cloudflare website.

Thank you


#2

login to Cloudflare and then contact Cloudflare Support

Click ‘Get more help’


#3

Thank you