Domain Transfer Fail. Refund Issue

I initiated a transfer from Namecheap to Cloudflare but transfer wasn’t successful. I requested for a refund using the Cloudflare billing mail.
My domain expired on the 18th May. Am on a grace period right now.
Please I need a quick refund to renew with Namecheap to avoid losing my domain.

Thanks

Sorry for the issue you are facing. Unfortunately, we in the community do not have access to your account, the only people who can sort this are billing. If you have already contacted them, the only thing you can really do is to wait for their response.

Guess so
Thanks