Domain Transfer and Account Recovery

Hello Cloudflare Community,

I’m facing a challenge with our domain managed under Cloudflare. We recently underwent a server migration and need to update our DNS records. However, we’ve lost access to our Cloudflare account details, which were previously managed by a team member who is no longer available.

We’ve tried account recovery methods but haven’t been successful. We’ve also considered moving the domain between Cloudflare accounts as a potential solution.

Has anyone faced a similar issue or can provide guidance on the best way to proceed without causing disruptions to our services? Any insights or suggestions would be greatly appreciated.

Thank you in advance for your assistance!

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.