Domain suspended even though I’ve corrected contact email

[acrooks]

What is the name of the domain?

soilassociation.exchange

What is the error message?

he registrar services for this domain have been suspended by Cloudflare for a Terms of Service violation.

What is the issue you’re encountering

My domain soilassociation.exchange was suspended because I typed the registration contact email incorrectly. I’ve since corrected that to this email but it’s still suspended. We have several critical business applications that depend on this domain. How can I resolve?

What steps have you taken to resolve the issue?

Changed the registration email

Billing issues requre a Billing ticket with Support

01380077

In what area can we help you?

I don’t know

[fritex]

@acrooks

My domain soilassociation.exchange was suspended

May I ask if you still get this error or warning?

Were you late with renewal?

By the domain status, it isn’t suspended, rather resolving and working fine:

[fritex]

The Support team has indicated this was resolved on your ticket. Please open another ticket if that is not the case. Let us know if you have other questions, we are here to help.