Domain stuck on pending nameserver update

Website, Application, Performance DNS & Network
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1

So I have 2 domains I wanted to move into my Cloudflare account, I’ve been using Cloudflare for awhile and already have several domains working fine. I did as per usually change the nameservers to the Cloudflare nameservers but they have been stuck in pending nameserver update for a week.

If I do a dig lookup on command line I can see the name server returned as the Cloudflare nameservers to clearly the DNS records have been updated but Cloudflare isn’t reflecting this.

Domains in question: akesosocks.com.au colan.com.au

2

From your host, not your registrar. You need to set the nameservers (only) at your registrar, the authoritative source.

Right now they still point to jigsaw.

3

The name servers for these domains do appear to be propagating world-wide to Cloudflare but its still in process. Depending what the TTL was set to on the old authoritative DNS may impact how quickly these update across the world.

4

The NS on the registrar are still pointing to NS1.JIGSAW.NET.AU and NS2.JIGSAW.NET.AU for both domains. He needs to go to the registrar of the domains, not his current DNS provider like he is doing.

1 Like
5
6

Yep, but nope.

% IANA WHOIS server
% for more information on IANA, visit http://www.iana.org
% This query returned 1 object

refer:        whois.auda.org.au

domain:       AU

organisation: .au Domain Administration (auDA)
address:      Lv 17
address:      1 Collins St
address:      Melbourne VIC 3000
address:      Australia

contact:      administrative
name:         Cameron Boardman
organisation: .au Domain Administration (auDA)
address:      Lv 17 1 Collins St
address:      Melbourne VIC 3000
address:      Australia
phone:        + 61 03 8341 4111, + 61 1300 732 929
fax-no:       + 61 03 8341 4112
e-mail:       [email protected]

contact:      technical
name:         Adam King, 
organisation: .au Domain Administration (auDA)
address:      Lv 17 1 Collins St
address:      Melbourne VIC 3000
address:      Australia
phone:        +61 (0)3 8341 4111
fax-no:       +61 (0)3 8341 4112
e-mail:       [email protected]

nserver:      A.AU 2407:6e00:254:306:0:0:0:73 58.65.254.73
nserver:      B.AU 2407:6e00:253:306:0:0:0:73 58.65.253.73
nserver:      C.AU 162.159.24.179 2400:cb00:2049:1:0:0:a29f:18b3
nserver:      D.AU 162.159.25.38 2400:cb00:2049:1:0:0:a29f:1926
nserver:      Q.AU 2a01:8840:be:0:0:0:0:1 65.22.196.1
nserver:      R.AU 2a01:8840:bf:0:0:0:0:1 65.22.197.1
nserver:      S.AU 2a01:8840:c0:0:0:0:0:1 65.22.198.1
nserver:      T.AU 2a01:8840:c1:0:0:0:0:1 65.22.199.1
nserver:      U.AU 211.29.133.32
nserver:      V.AU 2001:dd8:12:0:0:0:0:53 202.12.31.53
ds-rdata:     35197 8 1 DF3D2F347C04EAE8FFAD6EEA8BD52FD134088969
ds-rdata:     35197 8 2 9EDA3EC27D09500AD52C510A86BCB1CD7C364444E3AB04B6EBB76378378A5C87

whois:        whois.auda.org.au

status:       ACTIVE
remarks:      Registration information:
remarks:      https://www.auda.org.au/domains/au-domains/

created:      1986-03-05
changed:      2018-07-11
source:       IANA

Domain Name: AKESOSOCKS.COM.AU
Registry Domain ID: D407400000001759891-AU
Registrar WHOIS Server: whois.auda.org.au
Registrar URL:
Last Modified:
Registrar Name: TPP Wholesale Pty Ltd
Registrar Abuse Contact Email:
Registrar Abuse Contact Phone:
Reseller Name:
Status: serverRenewProhibited https://afilias.com.au/get-au/whois-status-codes#serverRenewProhibited
Registrant Contact ID: COGE1438
Registrant Contact Name: Genelle Coghlan
Tech Contact ID: COGE1438
Tech Contact Name: Genelle Coghlan
Name Server: NS2.JIGSAW.NET.AU
Name Server IP: 123.100.228.50
Name Server: NS1.JIGSAW.NET.AU
Name Server IP: 203.25.128.1
DNSSEC: unsigned
Registrant: COLAN PRODUCTS PTY LIMITED
Registrant ID: ABN 68002645061
Eligibility Type: Company

>>> Last update of WHOIS database: 2018-09-28T14:16:34Z <<<

% IANA WHOIS server
% for more information on IANA, visit http://www.iana.org
% This query returned 1 object

refer:        whois.auda.org.au

domain:       AU

organisation: .au Domain Administration (auDA)
address:      Lv 17
address:      1 Collins St
address:      Melbourne VIC 3000
address:      Australia

contact:      administrative
name:         Cameron Boardman
organisation: .au Domain Administration (auDA)
address:      Lv 17 1 Collins St
address:      Melbourne VIC 3000
address:      Australia
phone:        + 61 03 8341 4111, + 61 1300 732 929
fax-no:       + 61 03 8341 4112
e-mail:       [email protected]

contact:      technical
name:         Adam King, 
organisation: .au Domain Administration (auDA)
address:      Lv 17 1 Collins St
address:      Melbourne VIC 3000
address:      Australia
phone:        +61 (0)3 8341 4111
fax-no:       +61 (0)3 8341 4112
e-mail:       [email protected]

nserver:      A.AU 2407:6e00:254:306:0:0:0:73 58.65.254.73
nserver:      B.AU 2407:6e00:253:306:0:0:0:73 58.65.253.73
nserver:      C.AU 162.159.24.179 2400:cb00:2049:1:0:0:a29f:18b3
nserver:      D.AU 162.159.25.38 2400:cb00:2049:1:0:0:a29f:1926
nserver:      Q.AU 2a01:8840:be:0:0:0:0:1 65.22.196.1
nserver:      R.AU 2a01:8840:bf:0:0:0:0:1 65.22.197.1
nserver:      S.AU 2a01:8840:c0:0:0:0:0:1 65.22.198.1
nserver:      T.AU 2a01:8840:c1:0:0:0:0:1 65.22.199.1
nserver:      U.AU 211.29.133.32
nserver:      V.AU 2001:dd8:12:0:0:0:0:53 202.12.31.53
ds-rdata:     35197 8 1 DF3D2F347C04EAE8FFAD6EEA8BD52FD134088969
ds-rdata:     35197 8 2 9EDA3EC27D09500AD52C510A86BCB1CD7C364444E3AB04B6EBB76378378A5C87

whois:        whois.auda.org.au

status:       ACTIVE
remarks:      Registration information:
remarks:      https://www.auda.org.au/domains/au-domains/

created:      1986-03-05
changed:      2018-07-11
source:       IANA

Domain Name: COLAN.COM.AU
Registry Domain ID: D407400000002869121-AU
Registrar WHOIS Server: whois.auda.org.au
Registrar URL:
Last Modified:
Registrar Name: Netregistry Pty Ltd
Registrar Abuse Contact Email:
Registrar Abuse Contact Phone:
Reseller Name:
Status: serverRenewProhibited https://afilias.com.au/get-au/whois-status-codes#serverRenewProhibited
Registrant Contact ID: C0164620-AR
Registrant Contact Name: THE MANAGER
Tech Contact ID: DRST1019
Tech Contact Name: Stephenie Drake
Name Server: NS2.JIGSAW.NET.AU
Name Server IP: 123.100.228.50
Name Server: NS1.JIGSAW.NET.AU
Name Server IP: 203.25.128.1
DNSSEC: unsigned
Registrant: Colan Products P/L
Registrant ID: OTHER 002645061
Eligibility Type: Other

>>> Last update of WHOIS database: 2018-09-28T14:16:26Z <<<
7

Agreed - “He needs to go to the registrar of the domains, not his current provider like he is doing.”

9

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