Domain still connecting to CF DNS caching/routing

[xxivth]

Hello everyone. I recently rebuilt my website. A couple of days ago I updated the A records on my domain and pointed it to my new host Kinsta. After more than 48 hours the site appears to be still being served by CF caching/routing (the old site is being served instead of the new one).

Kinsta support also confirmed this and recommended that I email CF, but I still have not heard from them.

Basically, I don’t have access to the CF account connected with the domain in the past because it was managed by another dev I no longer have contact with.

So a couple of questions I hope to get answers from the community are as follows:

1. How can I remove my domain from CF DNS zone which I don’t have access?
2. If I have to wait for the CF cache to expire, how long should I have to wait?

Thanks to all those who help and maintain this community.

[sdayman]

Give “Liberate The Hostname” a try:

Troubleshooting Custom Hostnames / Cloudflare for SaaS when moving provider

Background Cloudflare for SaaS is a product aimed at providers of web applications to allow the provider to use Cloudflare’s features on their customers’ custom domains. This means the provider can manage the SSL/TLS certificates, custom hostname and security and performance settings with Cloudflare. If your provider uses Cloudflare for SaaS, you will be unable to control settings like Firewall, Page Rules and SSL/TLS for the hostnames they control. What happens when you move provider? When y…

[xxivth]

Works like magic. Thank you.