I am charged twice for domain renewal. Initially, i got an email that my auto renewal has failed. So I renewed it manually for next 3 years but I was charged for both initial failed 1 year auto renewal and 3 years manual renewal.
Where are you seeing that you were charged? In Cloudflare or from whatever method you used to pay?
This is something that is not going that the Community is going to be able to solve, please open a ticket via email to: billing AT cloudflare DOT com
You will get an auto-reply with a ticket number. Please post the ticket number here, even if the ticket auto-closes, and we can escalate it.
I have created a ticket. Ticket number is 2440256.
Thank you. I have escalted your ticket.
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