Domain Redirect Help Needed

What is the name of the domain?

What is the error number?

NA

What is the error message?

NA

What is the issue you’re encountering

There is no error message… when you go to https://roofingontop.com it shows our old Wordpress site… when you go to https://www.roofingontop.com it shows the correct site.

What steps have you taken to resolve the issue?

I have reached out to kajabi and they pointed me to yall… here is what they said… you can set up a domain redirect in Cloudflare to direct your non www URL to the www.roofingontop.com URL. I dont know how to do this or what to redirect to.

Ok, let’s try to make this as simple as can be.

First, some prep work:

  1. Select this domain in your Cloudflare dashboard (if you have multiple domains) and navigate to the DNS page (left navigation menu). Here you’ll see a table with your domain’s existing DNS records.

  2. Scroll down till you see a row with Type: A, Name: roofingontop.com (ie your domain), Content: 45.40.144.49 and click Edit (far right on the row)

  3. Change the Content field to 192.0.2.1

  4. Click the button to toggle on “Proxy Status” (This should make it change from :grey: DNS Only to :orange: Proxied)

  5. Click the Save button to save this row of DNS record.

With the prep work done, let’s set the redirection itself:

  1. Navigate to the Rules page (left navigation menu). Here you’ll see various “Template”

  2. Look for the “Redirect from Root to WWW” template and click “Create a Rule”.

  3. Make any desired change on the Redirect Rules screen that appears and hit “Deploy”.

Note that you don’t have to make any change to the redirection rule template in #3 above: this template is crafted to automagically redirect all URLs beginning with https://roofingontop.com/ to the corresponding URL beginning with https://www.roofingontop.com/.

For example, the URL https://roofingontop.com/nonprofit should automagically redirect to https://www.roofingontop.com/nonprofit

Next, test, test, test!

If the redirection doesn’t work immediately, test from a new Guest/Private/Incognito window. If it still doesn’t work, please report here so I can test myself for you.

Standing by!

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