Domain purchased on Cloudflare, but shows as NameBright

[jay37]

I purchased a new domain - aidnd.io - from Cloudflare on Feb 18. Invoice number CFUSA6316766.

It shows up as registered with NameBright and I never registered with this service.

1. Did Cloudflare sell me an already active domain?
2. If not, how do I update my DNS?
3. If so, how do I get a refund?

[epic.network]

Welcome to the Cloudflare Community.

The whois shows no mention of NameBright and the creation date matches your timeframe.

Domain Name: aidnd.io
Registry Domain ID: e67c9805cd0d496e86c1eae8ef31e584-DONUTS
Registrar WHOIS Server: http://whois.cloudflare.com
Registrar URL: http://cloudflare.com
Updated Date: 2023-02-17T04:25:00Z
Creation Date: 2023-02-17T04:24:58Z
Registry Expiry Date: 2024-02-17T04:24:58Z
Registrar: Cloudflare, Inc

@jay37

how do I update my DNS?

Use the DNS app in the Cloudflare Dashboard.

Adding DNS Records

This tutorial covers adding general DNS records and specifically A, AAAA, CNAME, MX and TXT records. Go to the DNS app of your Cloudflare dashboard. Enter your credentials and click ‘Log In’ Click the domain in question Click [image] [Please note, the content of the records below are solely for example purposes and should be replaced by valid records with content provided by your web host] Please select which record you need help adding:

A Record

<a class="lightbox" href=&quot…

[jay37]

Strange. In the overview, it lists NameBright as the registrar. Perhaps a bug?

I can’t seem to find a spot to update the nameservers until Cloudflare recognizes it’s the registrar. I have a support ticket 2712249 out. I got the automated response:

[jay37]

(not very helpful, bot)

[epic.network]

@jay37

I purchased a new domain - aidnd.io

You said you purchased a .io domain, but your subsequent screenshots reference a .com domain.

[jay37]

You are correct.
In my brainlessness, I plugged the .com into the Cloudflare sites interface, and the .io was the site I purchased.