This domain was purchased from you and its not showing under my domain list + It still under Pending list. I presume it should be a seamless process because your are the registrar of this domain
What steps have you taken to resolve the issue?
I have written so many places on Cloudflare but no one is responding or rectifying the problem
What are the steps to reproduce the issue?
I am reproducing because of no action from your end
If they are not coraline and tony, but are guy and lovisa instead, then raise a Cloudflare Registrar support ticket here… https://dash.cloudflare.com/?to=/:account/support
…and ask for the nameservers for your domain to be updated.