Domain proxy affecting email client connection

What is the name of the domain?

What is the error message?

no message. outlook & gmail just fail to connect when i turn on IP proxy

What is the issue you’re encountering

E-mail client failing to load with proxy active. Outlook e-mail connects to my emails when the proxy is turned but when it is turned e-mails fail to load.

What steps have you taken to resolve the issue?

Tried to change from g-mail to outlook. tried looking in different communites.

What are the steps to reproduce the issue?

Added my domain to cloudflare turned all proxies.
Attempted to connect via outlook, this failed.
Turned off proxies, this worked but my IP require proxies to be inplace for cyber essentials.

Cloudflare does not proxy email connections. You need to use a DNS-Only hostname for your emails.

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