Domain provisioned by another CloudFlare account?

I’m trying to provision a domain however the message received is that domain is already provisioned!

Perhaps the last webmaster did this under another account, I don’t know however I am not able to provision the domain and don’t know who provisioned it.

How do we get it unprovisioned?

You’ll have to contact Support to prove ownership of the domain.

To contact Cloudflare Customer Support, login & go to and select get more help. If you receive an automatic response that does not help you, please reply and indicate you need more help.

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