Domain problem (about cloudflare ns)

Cloudflare can’t transfer to cloudflare?
I have transfer code, but I found “Not an active zone”, what mean?

Hi @haer0248, the zone first needs to be active on cloudflare before you can move the domain name to cloudflare registrar service. This article may shed some light on the process, https://support.cloudflare.com/hc/en-us/articles/201720164. I think you’ll want to follow the steps from “Add a domain to Cloudflare”. Please post back and let us know how it’s going.

My domain in active, but different account, I want convert domain from A user to B user.

Hi @haer0248,

It needs to be active in the account that you want to transfer it to. You can move it to the second account following these instructions:

Thanks, I’ll try it!

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