Hi. I have a .ie website that’s hosted and registered with company X.The domain expired. I contacted X and re-registered it but it wasn’t live after 24 hours.
I contacted X, they said the domain was pointing to Cloudflare nameservers before it expired however when it was re-registered Xs end it defaulted to XNameservers.
X changed the Nameservers to point back to Cloudflare so this should bring the website back live- but it didn’t.
X told me-Can you login to your cloudflare account and see if the Nameservers have changed for that domain I have a feeling you need to re-add the domain on cloudflare.
AFAIK I don’t have a Cloudflare account (I created one to access this community). X told me that the developer or past company that hosted my site could have done this.
It seems impossible for me to talk to anyone at Cloudflare, I created a Support ticket but that gave an automated reply:
- chat with Cloudflare (but need paid account)
- ask community.
Anyone know where I should go from here please?
Thanks in advance,