Domain Pending Nameserver showing on cloudflare how can i change nameserver

What is the name of the domain?

fxmfundingcom

What is the error number?

01311793

What is the error message?

Pending Nameserver showing but i brought my domain from cloudflare. How can i update my nameserver on cloudflare.

What is the issue you’re encountering

I brought domain from cloudflare but now it’s showing pending nameserver. How can i update my nameserver on cloudflare.

What steps have you taken to resolve the issue?

How can i change nameserver on cloudflare.

What are the steps to reproduce the issue?

How can i change nameserver on cloudflare.

What is the name of the domain?

fxmfundingcom

What is the error number?

01311793,01311776

What is the error message?

Pending Nameserver showing but i brought my domain from cloudflare. How can i update my nameserver on cloudflare.

What is the issue you’re encountering

I brought domain from cloudflare but now it’s showing pending nameserver. How can i update my nameserver on cloudflare.

What steps have you taken to resolve the issue?

How can i change nameserver on cloudflare.

What are the steps to reproduce the issue?

How can i change nameserver on cloudflare.

Screenshot of the error

Current nameservers are as follows from below:

Name Server: bailey.ns.cloudflare.com
Name Server: chip.ns.cloudflare.com

May I ask if above nameservers are the ones which are listed under your Cloudflare account or different ones? :thinking:

Since Cloudflare is the domain registrar, we’re not able to change the domain nameservers at Cloudflare Registrar to some other as follows from the Registrar ToS:

6.1 in the Domain Registration Agreement states that you cannot change the nameservers:
6.1 Nameservers . Registrant agrees to use Cloudflare’s nameservers. REGISTRANT ACKNOWLEDGES AND AGREES THAT IT MAY NOT CHANGE THE NAMESERVERS ON THE REGISTRAR SERVICES, AND THAT IT MUST TRANSFER TO A THIRD PARTY REGISTRAR IF IT WISHES TO CHANGE NAMESERVERS.

Domain Registration Agreement | Cloudflare

Unfortunately, only the possible solutin which I can see from the ToS of Cloudflare Registrar and your case: Transfer out and use different domain registar.

You can certainly transfer out after 60 days as per ICANN requirements.

Thank you for sharing your ticket number here with us.
The team is notified about your case and will respond accordingly onto it.
Questions about Cloudflare Registrar will need to be resolved by the Customer Support team and cannot be resolved on the Community.

Thank you for patience in advance.

Hello !

The ticket has been assigned and escalated to the Registrar team.

They will keep you updated in the ticket.

Thank you

Hello there, our registrar have sync the nameserver. We can see your zone is active now.

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