Domain on serverHold status – Need Assistance

[1nsight.web]

What is the name of the domain?

1nsight.xyz

What is the error number?

No specific error number, but the domain is in “serverHold” status.

What is the error message?

“serverHold” status detected in WHOIS lookup, preventing DNS resolution.

What is the issue you’re encountering

My domain 1nsight.xyz is currently on serverHold status, which prevents it from resolving correctly.

What steps have you taken to resolve the issue?

Checked WHOIS records and confirmed that the domain is registered under Cloudflare.
Verified that nameservers are correctly set to Cloudflare.
Ensured that DNS records exist in Cloudflare’s DNS panel.
Tried disabling Cloudflare proxy (DNS only) with no success.
Looked for email notifications from Cloudflare but found none.
Attempted multiple DNS queries (nslookup, dig), but the domain is not resolving.

What feature, service or problem is this related to?

Nameservers

What are the steps to reproduce the issue?

Run a WHOIS lookup for 1nsight.xyz (e.g., via whois 1nsight.xyz).
Observe that the domain status is serverHold.
Try resolving the domain via nslookup 1nsight.xyz or dig 1nsight.xyz, which fails.
Open the domain in a browser – it does not load.

[Laudian]

You need to create a Registrar support ticket. The community can’t help you with this.

[1nsight.web]

Okay, thanks. Could you please tell me how to open a ticket if I’m on the basic plan and don’t have access to live chat support (which is only available on the Business plan and above)?

[Laudian]

On the top right of the dashboard, click Support and Contact Cloudflare. Select Registrar as the category.

[1nsight.web]

Thanks a lot