thetorch.org.au
Invalid NameServers
I can see NS updated but this Invalid message says the domain will get deleted in X days
I tried to request Cloudflare to Recheck the names few times but no luck
Nameservers
What nameservers does that dash say to charge from and to what pair?
If cloudflare, two different sets of cloudflare nameservers is a very good indicator you are logged into the wrong account. Check the domain has nameservers here, DNS Propagation Checker - Global DNS Testing Tool. If the two you see on whatsmydns are not the two you see shown on this page, https://dash.cloudflare.com/?to=/:account/:zone/dns then you are most certainly in the wrong account.
The only way you’ll be able to regain access is by having access to the email address of the other account. I’d start with this link, if you don’t know the email. Do that and then check any other email accounts for an email on gaining access. This link may help, but it only work when logged out, if you don’t know the email: https://dash.cloudflare.com/forgot-emai
No I checked twice and im on the right place as well.
I can see NS updated from the DNSchecker too
You need to update your nameservers at your registrar. They are not set to the correct values currently.
Thank you so much. I found out they have NS managed another place and managed to get in and update it. Thank you again.
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