Domain not resolving , the zone file is not reflected for the domain

Website, Application, Performance DNS & Network
1

What is the name of the domain?

example.com

What is the error number?

pending nameserver update

What is the error message?

pending nameserver update

What is the issue you’re encountering

I am experiencing issues while trying to add a domain registered on Namecheap to Cloudflare, specifically during the takeover process. Despite following the instructions, Cloudflare does not recognize the domain even though the name servers have been updated As I can see, the zone file is not reflected for the domain, this is why the website does not resolve, DNSSEC of off on namecheap.

What steps have you taken to resolve the issue?

start over
Steps followed for verification:

1.	Replace current name servers with Cloudflare name servers:
•	Added Cloudflare name servers:
•	ishaan.ns.cloudflare.com
•	zara.ns.cloudflare.com
•	Deleted other name servers:
•	kara.ns.cloudflare.com
•	greg.ns.cloudflare.com
2.	Saved the changes as instructed.

What feature, service or problem is this related to?

DNS not responding/updating

What are the steps to reproduce the issue?

NA

2

What is the actual domain in question?

Unfortunately, without that, there’s nothing to work with to assist you.

If you just made the change (say within minutes), it may be a simple matter of giving a little time for the change to be detected.

1 Like
3

after the second attempt it had been successfully activated, however I’ve noticed along the way Cloudflare detected its name servers, yet attempted to replace them with a different set of servers during verification. This seems interesting :slight_smile:

4

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