Thank you for sharing your feedback. I am sorry to hear this happen to you.
You’re using just the DNS to point your domain to your desired location, hosting, server, and other features in the meantime from Cloudflare to protect, secure and speed-up your Website. Cloudflare doesn’t host your Website, yet it’s not as a regular Web hosting company, nor a Web hosting provider.
Here is a guide for help which DNS records you’d have to add under the DNS tab of Cloudflare dashboard:
Some helpful posts from the 
Forum of other users:
Using 
might help as well in your case:
How to add the DNS records at Cloudflare: