no error number - domain isn’t showing. I’m unable to change nameservers. Cloudflare is my registrar
What is the error message?
No error message.
What is the issue you’re encountering
My domain registrar is cloudflare but my domain is not appearing in my account anymore. I’m unable to add it and verify ownership by changing the nameservers and cloudflare dashboard is saying it will delete it in 26 days from my account.
What steps have you taken to resolve the issue?
Tried opening a support ticket. My ticket number is 01539480. I’m unable to access the help center as my account doesn’t appear to be linked to a help center account.
What are the steps to reproduce the issue?
No steps. Just need to be able to manage my own domain. I think my account with cloudflare broke somehow when the migration happened months ago.
I saw the domain in your original post. The domain is active on Cloudflare so likely you are not in the correct Cloudflare account where the domain is registered and have instead added your domain to another Cloudflare account. You need to log in to the account where the domain is registered and active.
Enter the domain here and select the advanced option to show all Cloudflare nameservers resolving for your domain which will show you the 2 sets of nameservers.
Log out of the dashboard and use “Forgot your email” or check for emails from Cloudflare for your domain registration to locate the login for the account where the domain is registered and active.
The “deletion in 26 days” just means the zone will be removed from the account where it is inactive. It won’t remove the zone from the account where it is active, or delete the domain registration.
Thank you so much for this. Felt like an idiot - it was associated with an account who’s email handle had been changed, so the account didn’t exist when signing in with google, but manual sign-in with the old handle worked. Really appreciate it!