Domain not found - non-existent domain

my domain has gone missing - it’s been fine for years and years and this morning if send email or browse to the website or do an nslookup (on 8.8.8.8) i get “domain not found - non-existent domain”

What is the domain?

imtsuisse.ch

I’m just about to switch it back to the registrar (away from CF) and back to CF and see if that helps.

Your registrar has the domain in a “transition period”, so it has expired and is about to be deleted. You need to renew the domain urgently, probably needing to contact the registrar.

whois imtsuisse.ch
[Querying whois.nic.ch]
[whois.nic.ch]
This information is subject to an Acceptable Use Policy.
See https://www.nic.ch/terms/aup/


Domain name:
imtsuisse.ch

Registrar:
1API GmbH

Im Oberen Werk 1
DE-66386 St. Ingbert
Germany


Status:
Transition period since 10.04.2024, see https://www.nic.ch/transit

i’m on the registrar site in my control panel and it says it was renewed in Feb and is valid until march 2025 ! Its registered with 123-reg in the uk

You’ll need to contact them to resolve the problem, this isn’t a Cloudflare issue. Your domain isn’t resolving as it has been removed from the .ch root servers.

dig +trace +nodnssec imtsuisse.ch ns

; <<>> DiG 9.18.18-0ubuntu0.22.04.2-Ubuntu <<>> +trace +nodnssec imtsuisse.ch ns
;; global options: +cmd
.			6701	IN	NS	g.root-servers.net.
.			6701	IN	NS	j.root-servers.net.
.			6701	IN	NS	c.root-servers.net.
.			6701	IN	NS	f.root-servers.net.
.			6701	IN	NS	h.root-servers.net.
.			6701	IN	NS	a.root-servers.net.
.			6701	IN	NS	b.root-servers.net.
.			6701	IN	NS	i.root-servers.net.
.			6701	IN	NS	m.root-servers.net.
.			6701	IN	NS	k.root-servers.net.
.			6701	IN	NS	e.root-servers.net.
.			6701	IN	NS	d.root-servers.net.
.			6701	IN	NS	l.root-servers.net.
;; Received 239 bytes from 127.0.0.53#53(127.0.0.53) in 8 ms

ch.			172800	IN	NS	a.nic.ch.
ch.			172800	IN	NS	b.nic.ch.
ch.			172800	IN	NS	d.nic.ch.
ch.			172800	IN	NS	e.nic.ch.
ch.			172800	IN	NS	f.nic.ch.
;; Received 345 bytes from 199.7.91.13#53(d.root-servers.net) in 60 ms

ch.			900	IN	SOA	a.nic.ch. dns-operation.switch.ch. 2024041011 900 600 1209600 900
;; Received 108 bytes from 194.0.25.39#53(d.nic.ch) in 8 ms
2 Likes

i have done, thanks.

Turns out they are no longer supporting .ch domains and have transfered it to another registrar. Their emails on the subject were trashed as spam :frowning:

thanks again.

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