using Pro package automatically convert to Free package
What is the issue you’re encountering
My account has 5 Pro domains, but all 5 domains were automatically converted to the Free package. I tried to upgrade these 5 domains to PRO, but the next day they were automatically converted to the FREE package. I don’t know what’s going on, every time I upgrade from Free to PRO I have to pay again. Really confused
Kindly the correct was is to create a Billing Ticket here https://dash.cloudflare.com/?to=/:account/support by selecting Billing, therefore share your ticket number with us so we could escalate your case to he team. Thank you in advance.
Would you mind providing us the ticket number ? If you haven’t done yet kindly create a Billing Ticket here https://dash.cloudflare.com/?to=/:account/support by selecting Billing, therefore share your ticket number with us, so we could escalate your case to the team. Thank you in advance.
Hi,
Here is the ticket number I created: 01236872, it’s been a few days, but still no response from cloudflare support for this ticket.
I would appreciate your help
Hi,
Here is the ticket number I created: 01236872, it’s been a few days, but still no response from cloudflare support for this ticket.
I would appreciate your help
Vào Th 4, 23 thg 10, 2024 vào lúc 07:25 ikmal via Cloudflare Community <[email protected]> đã viết:
Thank you very much, I am looking forward to receiving support.
It has been more than 7 days since I opened the support ticket, still no response. I am really worried