Domain name transfer not initiated

We’ve been using Cloudflare for DNS and proxy services for at least one year and love it. Two days ago I initiated a transfer of our domain name registration to CF from our current registrar, Hover. I turned off Transfer Lock and got the authorization code from Hover, then pasted that code into the CF transfer form. I contacted Hover support today (2 days later) and they reported that no transfer request has been received for our domain. We have already been charged for the transfer so I’m reluctant to cancel it and start over. What’s the next step?

What does it say on the Cloudflare side?

The status of the domain is pendingTransfer publicly - so everything is proceeding as normal - you can send this screenshot to your existing Registrar and have them check again - but you’re still only 2 days into the 5 day estimate.


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