Catch-22 … I have the AUTH CODE ready to enter, but CF does not - its fine documentation notwithstanding - EVER ask for it. I wasn’t asked at the other (EXITING NameCheap) end where it was going.
What steps have you taken to resolve the issue?
Just read all the documentation on CF and Namecheap until my eyes cross. I had what I thought were unrelated problems yesterday, but the host involved on that said, “Something’s wrong with CF in China” - since “confirmed” at CF - and I’m thinking that I have a problem that requires human intervention. I’ll settle for calm, knowledgeable instructions from the community, of course.
That domain isn’t using Cloudflare nameservers yet. You must add the domain to Cloudflare before you can transfer it. The documentation is quite clear on that.
I did just add (at NameCheap [their terminology] CUSTOM nameservers - and those are the “Rocco” and “Raquel” names I often see with the many names I registered directly on CF. Is that what you mean?/Will that solve the problem? When I said Catch-22, I meant: When I say ADD, it insists I go with “transfer” (makes sense), but when I go to TRANSFER, there is absolutely nothing to click or enter or anything. Thanks for your quick reply - VERY deep thanks!
Motivation? I’ve been VERY impressed - 100+ reg’d d.n.'s w/ CF - with them so far. I like their “style” and low prices. As you may guess, the domain in question is my name, and I hope to renew it for years and years. Here is what I see when I click on Transfer as soon as I log in:
I don’t see an image, so you can see it at: https://AfterAnnie.com/CF1.png … (1) WHY does it say “no domains available?” Do I have to wait 24 hours or something? (2) Obviously, I can’t click on anything here, which is why “my hair is on fire.” Again thanks for helping… “The Lord” owes you a big favor - I know that I do.
As I’m sure you know, “Domain Reg.” (at CF) has 3 sub-choices: Manage, Transfer & Register Domains. The middle one is - YES? - the only one that makes sense for me. “The system” dealt with my “REGISTER” try - as expected - "This name is already registered - are you trying to Transfer It [dope]? Click Transfer to proceed.
Do you have a link I could follow, because I’ve read LOTS on CF … and tried their AI-driven “self-help.” Could “A” or “TXT” records still at NameCheap be gumming things up?
Sorry if I seem denser than dense. There’s NOTHING on CF in connection with peter-sohn.com … which, of course, is what I’m struggling with. It’s like a “transplant” that’s been rejected - very much like it. Just substitute “transfer” for “transplant.” If I’ve done everything right at Namecheap - trying to get out their door - how DOES CF know that I want to move to IT, Cloudflare? Those NS entries, Rocco & Racquel have to do with hosting - I thought.
I THINK YOU may have helped me reach a happy ending. Thank you SO VERY much for sticking with me. Almost anyone else would have written me & my “problem” off as insoluble due to user [me] idiocy!
THANKS so much. 2 PEOPLE willing (1 surely able, the other one rightly noting “problem solved”) to help a stranger. Somehow, thanking you and “the community” seems inadequate. I know it would be ideal if I could “pay it forward,” but I’ll probably never acquire enough expertise to do so. FWIW, I just want to contrast it with a silly & minor problem I had with a new HP computer yesterday. HOURS on the phone - mostly “on hold” - wrong departments, eventually an outsourced tech support group that wanted a credit card # first thing, AT LEAST 12 HP employees before I got lucky. Maybe, there will come a time when they get support 1/10 as right as C.F. already has!
