Domain name not resolving out of nowhere it worked yesterday

What is the name of the domain?

getmuseai.com

What is the issue you’re encountering

domain name not resolving after working for nearly 12 hours

What steps have you taken to resolve the issue?

The steps I took to try and fix this are as follows:

I created a new VPS instance and installed coolify on it again following the same steps as above and connected everything to Clouflare in the same way.
I tried changing the “Always Use HTTPS” to on under SSL/TLS > Edge Certificates
I tried restarting my proxy
I tried removing another domain name i had on Cloudflare
I tried various combinations of these steps that I have forgotten
As of now I can access everything through http for the resources and the website but can’t access them through my domain name or subdomains. Has anyone encountered this problem and if so can you share possible fixes or solutions? Thanks very much everyone!

What feature, service or problem is this related to?

DNS not responding/updating

What are the steps to reproduce the issue?

I created a website and some accompanying backend services using Coolify on a VPS last night. Here are the steps I took: I connected my domain name to Coolify using https://coolify.example.com as the instance domain name in settings. I then added https://example.com as a wildcard domain which can be used for my various services and resources. After doing that, I set 2 A records for @ and * pointing to my public ipv4 address for the VPS Coolify is hosted on. Both A records have the “Proxied” option toggled on and the Custom SSL/TLS option is set to “Full” This worked fine for me up until this afternoon when out of nowhere, my domain name would not resolve to the website it had previously pointed to. The only thing that really happened in that timeframe was I got a notification via Telegram (connected to Coolify instance) that the Coolify proxy had automatically restarted.

https://getmuseai.com/ redirects to https://getmuseai.com/form, which displays the page shown below.

The www subdomain displays a blank page with the text “404 page not found” (HTTP status code 404).

The coolify subdomain seems to work fine, as it displays the login form.

1 Like

hi @GeorgeAppiah
I really appreciate the response. For some reason though it stops working and starts working intermittently and just to test everything out. I purchased a new domain name from cloudflare last night and copied it into my Coolify instance following the same settings from before and it worked fine and did not stop working intermittently. Any idea how I should try to troubleshoot that?

This topic was automatically closed 15 days after the last reply. New replies are no longer allowed.