I ve trying to map my domain with zoho desk.
They request me to create two things:
First: A subdomain.
Second: A CNAME record with the same name of the domain pointing to zoho.cs.zohohost.com.
The problem comes when i have already created a subdomain via a CNAME record host: “soporte”, targeting: “pysoft.tech” my actual domain.
Then when i want to create the CNAME pointing to zoho it says that the host name soporte already exist and does not let me creating the record.
How can i do it? There is any way of creating a subdomain with a different method?