Domain is transfered to CF, but NS is still on google ns and DNSSEC is enable

Website, Application, Performance Getting Started
1

What is the name of the domain?

syska.app

What is the error message?

Pending Nameserver Update

What is the issue you’re encountering

Domain is transfered to CF, but NS is still on google ns and DNSSEC is enable. And domain is already removed from SquareSpace dashboard, I can’t change NS to CF’s NS

Screenshot of the error

Screenshot 2024-09-17 at 12-22-28 Home Kculwp@gmail.com's Account Cloudflare.png
Screenshot 2024-09-17 at 12-22-28 Home [email protected]'s Account Cloudflare.png1264×226 15.4 KB

2

Screenshot 2024-09-17 at 12-18-16 ICANN Lookup
Screenshot 2024-09-17 at 12-18-16 ICANN Lookup977×1067 78.7 KB

3

Screenshot 2024-09-17 at 12-21-01 Domain transfer request complete - Gmail
Screenshot 2024-09-17 at 12-21-01 Domain transfer request complete - Gmail616×771 40.4 KB

4

Domains need to be active on Cloudflare (using Cloudflare nameservers) before you transfer the domain to Cloudflare Registrar. Something has gone wrong here in allowing you to do a transfer, and it completing, without the Cloudflare nameservers in place beforehand…
https://cf.sjr.org.uk/tools/check?4f2fa21da3ab4a759d44f16e005e2cc4#whois

Raise a Cloudflare Registrar support ticket here to ask for help…
https://dash.cloudflare.com/?to=/:account/support

3 Likes
5

I’ve create a support ticket but can only use email to reply to them.
The support page keep redirect to here

Thank you.

6

This topic was automatically closed 2 days after the last reply. New replies are no longer allowed.