Domain is stuck on Finish Setup

[meformanite]

What is the name of the domain?

marocchat.nl

What is the error message?

could not run legacy post zone sub request against new zone products: failed to update user subscription: failed to apply object products: You cannot add or modify subscriptions or services until the outstanding balance is paid. You should be able to do so in your Billing page.

What is the issue you’re encountering

i am getting the error while adding the domain in my account. Its saying check your billing as i didn’t have any billing/invoice and i am using free plan for my domains.

What steps have you taken to resolve the issue?

i open the topic on discord but no help.

Screenshot of the error

[cloonan]

You’ll need to follow these directions here, Billing, Plans & Subscription Questions. The Community cannot assist with Billing, Account nor Registrar issues, you need a case with Support.