Domain is pointing to CloudFlare IPs at the moment

Website, Application, Performance DNS & Network
1

That domain is pointing to to these IPs at the moment:

What is the name of the domain?

NS1.ourXXXdomainXXX.com
172.67.217.154
104.21.59.69

The DNS for that domain is managed by Cloudflare and not by cPanel so any values on the cPanel side would not have any effect on the DNS values of that domain:

simon.ns.cloudflare.com.
reza.ns.cloudflare.com.

We contacted Cloudflare support for assistance but they claim we should pay to point domain to the correct IP.

What is the error number?

Reverse DNS failed

What is the error message?

Reverse DNS failed

What is the issue you’re encountering

Reverse DNS failed without any error.

What steps have you taken to resolve the issue?

Reverse DNS failed without any error.

What feature, service or problem is this related to?

Nameservers

What are the steps to reproduce the issue?

Due to security we can not make it public! So, it is quoted NS1.ourXXXdomainXXX.com

2

Out of curiosity, … what kind of security issue do you believe you have, that makes it impossible to share your domain?

Domain names and DNS data is technically public data, as otherwise, no one would be able to reach your domain (and/or services).

Change the Proxy status for the relevant DNS record(s) to Unproxied (:grey:) / DNS-only.

In this case, that would be the DNS record(s) named ns1.

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3

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