No error number, but it’s going to a random page that says “renew now”
What is the issue you’re encountering
The domain is not redirecting properly and going to a broken page. I run into this issue every few months and am wondering why the domain keeps breaking/resetting when I don’t make any changes.
What steps have you taken to resolve the issue?
I’ve reviewed the DNS settings to make sure it’s going to the correct IP address which it looks like it is.
I’ve also reviewed the SSL certificate which is currently on Flexible. When I switch to Full or Full (Strict), the website then shows a grey screen with “Web server is down Error code 521”
What feature, service or problem is this related to?
If you have a server/host and you are not redirecting, you should use only “Full (strict)” and make sure your origin has SSL configured and working. “Flexible” and “Full” modes are not secure.
If you are redirecting all requests it doesn’t matter as Cloudflare doesn’t make an onward connection to an origin, it just returns the redirect to the visitor.
As you are redirecting all requests, you may prefer to remove the existing DNS records for the domain and www and just use a proxied AAAA 100:: for each. This does 2 things:
It reminds you that all requests for those should be redirected when you look at the DNS records
If the redirect is removed again by mistake, then the request won’t fall through to the IP address in the DNS and so give you that page again. You will just get a Cloudflare error page.
