Domain IP mistakenly appeared on blocklist

What is the name of the domain?

KairosCorps.com

What is the error number?

NA

What is the error message?

Domain IP mistakenly appears on blocklist.

What is the issue you’re encountering

For some reason my domain “kairoscorps.com” IP ( I think it is 172.64.80.1) has been listed on UrlhausIP blocklist, however I am sending to authorized recipients. Not sure if this is causing my emails received into spam (especially for Gmail and Microsoft365 recipients), but can someone please help get this oversight removed from the blocklist? Raising a D List Request. Please confirm.

What steps have you taken to resolve the issue?

Consulted with ZOHO tech support. They instructed me to contact Cloudflare and rise a D List request. As a result, I am submitting this event.

What are the steps to reproduce the issue?

Found the IP address listed incorrectly in that single blocklist.

Screenshot of the error

This isn’t the IP address that I see for the mentioned domain.

The IP addresses of the Cloudflare HTTP Proxies do not send email, and will be irrelevant regarding email traffic.

If any IP addresses are contributing to the lack of email deliverability from your domain, it would be the IP addresses of the Zoho email infrastructure, if you’re having issues, when you’re sending through Zoho.

1 Like

ZOHO’s tech support instructed me to contact Cloudflare and request a domain IP delisting from the blocklist. The Cloudflare tool only directs me to the user community. Can anyone help me identify how to request a Cloudflare delisting of my domain IP "kairoscorps.com from the blocklists?

That depends on what question you sent to Zoho :smiley:

If you went asking about the IP address 172.64.80.1, of course Zoho will send you to Cloudflare since Cloudflare owns this IP.

But as has been explained to you already, this IP has nothing to do with emails you send using Zoho. Consequently, the listing of this IP in some spam database cannot have any effect on your Zoho email deliverability.

You’re knocking on the wrong door… and that’s not going to help you no matter how hard or how long you knock.

2 Likes

Thanks for your feedback. I do appreciate your honesty.

I will consider this post as Answered and Closed. Thanks again everyone. I appreciate your expert feedback.

This topic was automatically closed 2 days after the last reply. New replies are no longer allowed.