I am trying to find a solution since 4 days but I could not.
My Issue: Since I use Cloudflare (before it was working fine) the API-Keys of OSTicket are not working anymore because I have to enter the Domain-IP of the Domain where the API will be used. In my case it is the Domain:
where I want to use the API.
But the issue is Cloudflare uses two IPs:
299 IN A 22.214.171.124
299 IN A 126.96.36.199
and both are not working also when I enter as IP: 104.27.*.91
Thats what the Field IP-Adress of OSTicket accepts:
compares with source ip
IP Wildcard (
wildcard matched against source ip
IP Regex (
regex matched against source ip
dns look up domain, comapres with source ip ( this option works for dynamic dns setups )
Hostname Wildcard (
reverse dns lookup on source ip, wilcard matched against looked up domain
Hostname Regex (
reverse dns lookup on source ip, then regex matched against looked up domain
Question: Why is the IP not working and which of the above can I use to make it work again? Do I may have to change some Cloudflare settings?
Thank you very much for you help!