Domain hosted in Cloudflare registrar with wrong nameserver

[nobodylikeops]

Hello,

This happened the other day, as I reported in this other post, but now I didn’t delete the site, I just changed the records and it happened again.

I deleted my website on cloudflare without disabling DNSSEC

Yes, the registrar is Cloudflare, I don’t know what they did, but it solved it. Just to be careful I’m going to use a data and not a resource in Terraform this time Thanks

Nameservers crash at these values:

Old nameservers:

• aiden.ns.cloudflare.com
• brenda.ns.cloudflare.com

New name servers:

• barbara.ns.cloudflare.com
• jermaine.ns.cloudflare.com

Does support detect this type of problem automatically or do I always need to come here to ask for help?

Thanks

[sdayman]

@nobodylikeops

I just changed the records and it happened again.

Which records did you change?

@nobodylikeops

Does support detect this type of problem automatically

This is a new problem, so the more reports they get, they’ll be able to figure out the root cause and fix it.

@nobodylikeops

or do I always need to come here to ask for help?

As a Registrar customer, you can open tickets. Community won’t be able to fix this, so opening tickets is the best approach.

[nobodylikeops]

@sdayman

Which records did you change?

CNAME, TXT, MX

@sdayman

As a Registrar customer, you can open tickets. Community won’t be able to fix this, so opening tickets is the best approach.

Whenever I open a ticket, the system closes automatically, asking me to come to the community

I’ll keep trying to open a ticket, thanks for your help

[nobodylikeops]

I opened a ticket to register it and they resolved it, thank you