Domain hosted in Cloudflare registrar with wrong nameserver

Website, Application, Performance Registrar
1

Hello,

This happened the other day, as I reported in this other post, but now I didn’t delete the site, I just changed the records and it happened again.

Nameservers crash at these values:

Old nameservers:

  • aiden.ns.cloudflare.com
  • brenda.ns.cloudflare.com

New name servers:

  • barbara.ns.cloudflare.com
  • jermaine.ns.cloudflare.com

Does support detect this type of problem automatically or do I always need to come here to ask for help?

Thanks

4

Which records did you change?

This is a new problem, so the more reports they get, they’ll be able to figure out the root cause and fix it.

As a Registrar customer, you can open tickets. Community won’t be able to fix this, so opening tickets is the best approach.

2 Likes
5

CNAME, TXT, MX

Whenever I open a ticket, the system closes automatically, asking me to come to the community

I’ll keep trying to open a ticket, thanks for your help

6

I opened a ticket to register it and they resolved it, thank you

2 Likes
7

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