Hello,
This happened the other day, as I reported in this other post, but now I didn’t delete the site, I just changed the records and it happened again.
Nameservers crash at these values:
Old nameservers:
aiden.ns.cloudflare.com
brenda.ns.cloudflare.com
New name servers:
barbara.ns.cloudflare.com
jermaine.ns.cloudflare.com
Does support detect this type of problem automatically or do I always need to come here to ask for help?
Thanks
Which records did you change?
This is a new problem, so the more reports they get, they’ll be able to figure out the root cause and fix it.
As a Registrar customer, you can open tickets. Community won’t be able to fix this, so opening tickets is the best approach.
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CNAME, TXT, MX
Whenever I open a ticket, the system closes automatically, asking me to come to the community
I’ll keep trying to open a ticket, thanks for your help
I opened a ticket to register it and they resolved it, thank you
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system
Closed
7
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