Domain hold issue

[victoriacramers]

Hello! Trying to add a domain mattcardlemusic com into my CF account, but it says “The zone name provided is subject to a hold which disallows the creation of this zone. Please contact the domain owner to have this hold removed.” What should I do? I don’t know any other person to hav this domain in his CF account, can’t contact him. I have this domain on my registrar acc.

[sdayman]

@victoriacramers

I don’t know any other person to hav this domain in his CF account,

That domain had been in Cloudflare for quite a while up until recently:

If that wasn’t you, you’ll need to find out who it is, and get them to remove the zone hold.