Domain Forwarding not working

When someone is using a device that hasn’t been to my website, and they type in “fixandlistsecrets . com”, it will not forward to the correct page.

When that same person adds “www”, so they type in “www . fixandlistsecrtes . com”, then it works. Also, for that time forward that person can leave the “www” off the front again, but it will forward correctly again.

See video showing the problem. How that this be corrected?

Thanks,

Eric

Hi, you need to add a record for the root domain as well. Even if the Page Rule will redirect away instantly you need a record there. Whatever you want (ideally either the same record as the www subdomain or a bogus IP, like 192.0.2.1).

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