Domain expiring/expired and I do not have permission to renew the domains

Hi,

when I go on “manage domains” I see this:

But I am the “super admin”, so this is 100% an error.

I contacted the support 2 times ( 3265015 and 3252731 ), but no one is replying for 15 days.

I just want to renew the domains (still in grace period). Does anyone have this issue as well? What can I do? This is extremely stressful.

Domains are: whatsinmyjar.com and whatisinmyjar.com

Kind Regards

Both domains are showing as expiring on 8 May 2025 so have been renewed or auto-renewed - so you can relax a bit.

https://cf.sjr.org.uk/tools/check?ac97a576f74e40ce93686e3ae92dbdbe#whois
https://cf.sjr.org.uk/tools/check?b037315564ea418d99517248243f12ef#whois

Hopefully someone will deal with the ticket soon. Did you use Cloudflare Registrar as the ticket option?

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