Domain downgraded automatically to free plan

What is the name of the domain?

m3c.in

What is the issue you’re encountering

The domain plan was recently upgraded to pro plan, now its automatically switched to free plan we are facing service issues

What feature, service or problem is this related to?

DNS not responding/updating

Greetings,

Thank you for asking.

I am sorry to hear this happen.

May I ask if there were some unpaid balances in the meantime? :thinking:
Have you tried reaching out to the Suppor team via the Dashboard about this issue?

Kindly, could you please create a Billing ticket here https://dash.cloudflare.com/?to=/:account/support by selecting Billing, therefore share your ticket number with us so we could escalate your case to he team. Thank you in advance.