What is the name of the domain?
glo.boo
What is the error number?
ND
What is the error message?
DNS Server
What is the issue you’re encountering
Domain , DNS Servers
What steps have you taken to resolve the issue?
I have been opening support tickets since January 17th and have not received any response.
I need them to change the DNS servers for the glo.boo domain so that it can work.
I am currently unable to use my domain due to this DNS lock imposed by Cloudflare.
If they do not resolve the problem, I will contact the credit card company and request a refund!
Tickets:
013524 34
013525 39
01352848
01354843
01356120
01356123
01356125
01356126
01356127
01356135
Registrar issues require a Registrar ticket with Support
013524 34
In what area can we help you?
I don’t know
What are the steps to reproduce the issue?
Impossível alterar servidores DNS
sjr
January 22, 2025, 1:01pm
2
Don’t create so many tickets, it slows things down for everyone.
You cannot change the nameservers of a domain registered with Cloudflare Registrar, this is mentioned at the time of purchase. Use the Cloudflare DNS to point at your hosting using A/AAAA/CNAME records.
If you want to use third-party nameservers you will need to transfer the domain out to another registrar after the ICANN-mandated 60-day transfer lock.
https://cf.sjr.dev/tools/check?e438b7fe35774fdf9326330474086be7#dns
If I can’t manage my domain, then it’s not mine!
I’m going to inform my credit card company and ask them to block the payment to Cloudflare!
sjr
January 22, 2025, 1:18pm
4
You can manage the domain DNS here…
https://dash.cloudflare.com/?to=/:account/:zone/dns/records
You are clearly told about the nameserver restriction at purchase, as here…
Domain purchases are final and not refundable. Which you are also told at the time of purchase.
Cloudflare should be investigated by ICANN and de-accredited.
Cloudflare doesn’t even care about its terrible reputation on Trust Pilot!!!
system
Closed
January 24, 2025, 1:20pm
6
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