Domain Dns Error


#1

Hi, about 2/3 weeks ago, I entered the DNS of Cloudflare on my domain and everything was fine, I wanted to try the mode “They are attacking me” (later I deactivated it and then removed when it gave me an error ) and from that moment on, the site, with the cloduflare dns, started to give “problems”.

Inserting the same cloudfare dns, which I had before:
sandy.ns.cloudflare.com
jim.ns.cloudflare.com
gives me this problem here: “DNS_PROBE_FINISHED_NXDOMAIN”;

Change the dns and always insert dns cloudflare:
tricia.ns.cloudflare.com
clay.ns.cloudflare.com
gives me this error here: "The entered NameServers are not valid, you can check them through the page http://dns-check.nic.it (also changing dns but always leaving dns cloudflare).
The dns are working, because sending packets (pinging), they answer me.

If instead I leave the factory dns is fine.
I would like to insert the cloudflare dns but I would like to fix this error here.

I think that since I put the configuration “I’m under attack”, the dns has blocked some door or something, and now I can not unlock it. I would like to know if possible, you can solve the problem or enter the dns requested by me. Thank you so much and sorry for disturbing you.

Sorry for my bad English.


#2

What is the domain?


#5

domain is bunnystore.it


#6

Cloudflare lists as nameservers jim and sandy. Are these not the ones showing up in your control panel?

If that is the case I assume this domain has been already previously added to another Cloudflare account. You mentioned something about “before”, right? Can you use that other account?


#7

1)Account A
-dns sandy.ns.cloudflare.com jim.ns.cloudflare.com
2)All ok
3)I try option “I’m under attack”
4)Site go down.
5)I switch “I’m under attack” to “normal”
5)I remove dns.
6) Site go up
7)I try again dns.
8)Error: “DNS_PROBE_FINISHED_NXDOMAIN”
9)I have try with another account with account dns: tricia.ns.cloudflare.com
clay.ns.cloudflare.com
10) Aruba (my hosting server) gives me this error here: "The entered NameServers are not valid, you can check them through the page http://dns-check.nic.it (also changing dns but always leaving dns cloudflare).
11) I have send packets (pinging), they answer me.

exactly, the first time, I did it with another account, then I put “under attack” now if I enter those dns me from this error: “DNS_PROBE_FINISHED_NXDOMAIN”, I changed account by entering other dns tells me that they do not exist.


#8

The domain should be still associated with that other account. Use that account instead of the new one.


#9

I have do… but gives me this error : Error: “DNS_PROBE_FINISHED_NXDOMAIN”


#10