Domain deleted when deleting additional admin

What is the name of the domain?

pwaf.net

What is the issue you’re encountering

domain deleted

What steps have you taken to resolve the issue?

Contacted apple support who can’t help

What are the steps to reproduce the issue?

Hi, this is probably in the wrong place but reaching out as I’m at wits end.

I have a domain provisioned by Cloudflare via Apple iCloud + for past year.
Unknown to me when creating this, Apple used an old alias email which I don’t use and therefore received no billing emails.

I stopped getting emails on 23rd.

Identified that recurring billing was disabled, so updated and paid for 3 years.

Went to change email address but as account was Apple ID authenticated, I don’t have a password.

Added another email I use as admin, then found password reset and did this for the original email.

Went back in to swap emails, can’t as already exists, so I deleted it and now no accounts are recognised, and my domain appears not to be registered.

I’ve raised a ticket and have no way to escalate as essentially on free plan.

If anyone can help, please do, I’m emailess from my main email account and no way to resolve.

Case number 01286269

Checking the domain pwaf.net now shoes as not registered on internet :frowning:

Please help if you can and sorry for any typos etc, writing this on iPad and the ticket form is a mess

Hi there,

I’ve replied to your case with a timeline of what happened explaining exactly what went wrong.
The issue has now been escalated, and I’ll get back to you as soon as I have something to update you in.

Take care.

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my colleagues in Support have indicated this was resolved on your ticket. Please open another ticket if that is not the case.