I’ve just replaced a domain on Kajabi and attempted to move the original one back onto ClickFunnels. I’ve quadruple checked the ClickFunnels steps are correct and done this before, but the domain CNAME is not resolving for http :// pattyazzarello .com (without spaces)
whatsmydns.net shows that the domain (without www) CNAME is not propagated.
The domain with www all points to target. clickfunnels .com (without spaces) as it should
Usually all of this happens very quickly. Am I just not waiting long enough?
The domain is from GoDaddy with nameservers on Cloudflare. Here are the relevant DNS rules in place:
pattyazzarello is resolving, but the www is returning a 404 page. I can’t tell if that’s ClickFunnels or not, but it’s different from what the non-www site’s 404 looks like, which is Kajabi.
Can you post a screenshot of those two page rules you listed?
One suggestion would be to replace the pattyazzarello.com CNAME with an “A” record using 220.127.116.11 as an IP address. It’s Google DNS, but the Page Rule should intercept the request before there’s a chance to hit 18.104.22.168. Sometimes CNAMEs seem to override Page Rules.
When I check, the non www domain is returning without resolve, but the www is pointing to target. clickfunnels. com
Here’s a screenshot of the page rules. The second one is off, but, ideally, I’d like to keep the “go” and “rise” subdomains going but have the root URL forwarding to the URL in the 2nd page rule. I’ve shut that off for now because it wasn’t working anyhow.
Not sure it’s ClickFunnels because DNS Checker isn’t resolving for the non-www domain. Additionally, the DNS Checker is showing target. clickfunnels. com for the www address but will not resolve to the ClickFunnels pages.
If I delete the domain from Cloudflare, will that reset everything from scratch and potentially jolt it out of being stuck? I can easily re-enter the DNS values and Page Rules.
2nd level domains CNAME aren’t real CNAMEs, since it’s forbidden by the DNS specification, so CF makes a “cname flattening” as they were A/AAAA records.
So you will never see a CNAME resolving for a second-level domain.
BTW your nameservers aren’t fully propagated yet, in Europe they still point to Godaddy
The root record is pointing to a record managed by Clickfunnels, which technically means it is being managed by Clickfunnels as well (over over the orange i for confirmation).
Try deleting that record, first pointing your root record to www.google.com to get the and then edit it to point to your www. That should still give you the orange Cloud and allow your page rule to fire.
Cloudflare’s check for management appears to only fire on record create. So by doing it this way it would still resolve to your IP and your page rule to redirect it would fire (which it isn’t currently.
Right. I could move this back to Cloudflare and give that a shot.
Going back to GoDaddy’s nameservers with all the DNS records repeated, it’s makes me think that this is coming down to ClickFunnels. The subdomains are still operating fine, it’s just the root that seems stuck.
The forwarding rule isn’t working except for http :// pattyazzarello. com which is forwarding correctly, but nothing else is (www, https://, blank, etc.)
I’m hoping to keep the subdomains “go” and “rise” functioning on ClickFunnels, which normally works fine, while having the root domain be free to run a new website. This was the case where the root domain hosted my Kajabi site and the subdomains were in use on ClickFunnels.
If I need to use the Page Forwarding Rule to make the root work at all on ClickFunnels, will that also redirect the subdomains?
It’s beginning to seem like all of these issues are ClickFunnels problems. I have an open support case with them but it’s been about a day and a half of waiting to hear.