Domain Account Holder no longer exists

What is the name of the domain?

What is the error number?

na

What is the error message?

na

What is the issue you’re encountering

I am needing to gain control of my website domain which is not registered to my newly created Cloudflare account. The original website developer who initially registered the domain to Cloudflare no longer exists therefore I cannot find a way for obtaining control of the website domain.

What steps have you taken to resolve the issue?

trying to find a way of speaking to someone at Cloudflare

The domain is registered with Godaddy so you will need to contact them with any issues over the domain registration.
https://cf.sjr.dev/tools/check?a60e350916194ca0ab28ace874dc9516#whois

1 Like

I have been told the DNS for andobjects.com is routed via Cloudflare and that is common with Wordpress and custom build sites which I guess was put in place by our original website developers over 10 years ago.
The original website developers no longer exist therefore I am needing to speak with someone at Cloudflare directly to either update the DNS settings via Cloudflare and transfer the DNS to my Cloudflare account or move everything over to Godaddy to make things simpler going forward as there is where all my other website stuff is.

Thanks for any help
Nick

Your domain registration and DNS is with Godaddy. Your website is hosted by Shopify, who do use Cloudflare themselves (which may be what is causing someone to say the above), but your domain is not active in a Cloudflare account of your own…
https://cf.sjr.dev/tools/check?918dae71cd7949cf88e2cfde78e0f57c#dns

Thank you for replying so quickly.
Do you know if andobjects.com is not active on any Cloudflare account even someone else’s? I am wanting to make sure it is not active on our old web developers Cloudflare account.

My Cloudflare account was only setup yesterday when I start looking into this.
Thanks
Nick

Your domain has no Cloudflare nameservers that resolve for it as in the link above. It has used only Godaddy name servers for over 10 years and Shopify as a host for 4 years…
https://securitytrails.com/domain/andobjects.com/history/ns

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