I’m on a paid Cloudflare plan through Siteground and, according to Cloudflare’s own documentation, SSL certs should be issued for paid plans in ~15 minutes. It’s been 9 hours and I opened a ticket with CloudFlare with no answer so far.
9 hours of site outage for a service I’m paying for? And no response to a support ticket?
Seems like a rocky way to start out with a paying customer.
Just curious if this is the level of support I should be expecting from this paid service.