Do Not Upgrade. (Code: 1315) domain hanonn dot com

General Billing
1

What is the name of the domain?

hanonn dot com

What is the error number?

1315

What is the error message?

for assistance. The zone you are trying to upgrade is marked as Do Not Upgrade. (Code: 1315)

What is the isssue you’re encountering

I received the error message “The zone you are trying to upgrade is marked as Do Not Upgrade. (Code: 1315)” when trying to add a new domain. I have already paid my outstanding invoices. Could you please check my account and remove the restriction so I can add my new domain?

What feature, service or problem is this related to?

I don’t know

2

Questions about billing will need to be resolved by the Customer Support team and cannot be resolved on the Community. You can open a Billing ticket here, https://dash.cloudflare.com/?to=/:account/support

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